remote support
It's often possible to resolve computer problems remotely with the use of a secure online tool therefore a site visit is not always necessary. Remote support gives us the opportunity to provide an instant service.
The secure connection can be set up while on the phone allowing us to talk you through the process. Once access has been gained, work on your computer can be carried out with or without your presence. In general, we find customers appreciate being talked through the work as it is carried out. |